Privacy Policy

Effective Date: September 6, 2025

Introduction

At Tandoor Kitchen, we are committed to protecting your personal information and ensuring a safe, transparent, and enjoyable dining experience. This document outlines our privacy practices, use of cookies, and terms of service in accordance with Japanese law, including the Act on the Protection of Personal Information (APPI), and industry best practices for the hospitality sector.

Privacy Policy

Information We Collect

  • Reservation Details: Name, contact number, date/time of visit, number of guests, special requests.
  • Take-Out Orders: Name, contact number, order details, pickup time.
  • Website Usage: IP address, browser type, device information, cookies.

Use of Information

  • Process and confirm reservations and take-out orders.
  • Communicate updates, offers, or service-related information.
  • Improve services, facilities, and website functionality.
  • Comply with legal obligations under Japanese law.

Dietary & Menu Policies

  • Tandoor Kitchen does not serve any Indian dishes containing beef.
  • Menu items and availability are subject to change due to seasonality, supplier availability, or special events.

Data Sharing & Security

  • Personal information is never sold or rented.
  • May be shared with trusted service providers (payment processors, delivery partners) for operational purposes only.
  • We implement industry-standard security measures but cannot guarantee absolute security.

Your Rights under Japanese Law

  • Access, correct, or request deletion of your personal data.
  • Request cessation of use or sharing of your data.
  • Withdraw consent for processing where applicable.

Retention

Data is retained only as long as necessary for the purposes outlined or as legally required.

Cookies Policy

Use of Cookies

  • Cookies are used to improve website experience, analyze traffic, and personalize content.
  • Cookies may include session cookies, analytics cookies, and functional cookies.

Managing Cookies

  • You can adjust your browser settings to refuse cookies or delete existing cookies.
  • Disabling cookies may affect website functionality.

Terms & Conditions

Reservations

  • Reservations are accepted by phone only. Provide name, date/time of visit, and number of guests.
  • Party menu requests must be informed during reservation.
  • No email reservations (we cannot respond in Japanese).

Take-Out Orders

  • Accepted by phone or in person. Orders are typically ready in ~30 minutes.
  • Inform us of your pickup time when ordering by phone.
  • No email take-out orders (we cannot respond in Japanese).

Menu & Availability

  • Menu items, prices, and availability are subject to change without prior notice.

Conduct

  • Guests must behave respectfully. The restaurant reserves the right to refuse service to anyone violating rules or causing disturbance.

Liability

  • We are not liable for indirect losses or damages related to the use of our services.
  • Food allergies should be communicated in advance; we will take reasonable precautions but cannot guarantee total absence of allergens.

Governing Law

  • These terms are governed by the laws of Japan.

Contact Information

Contact Number: 048-527-1601

Address: 1-76 Miyacho, Kumagaya-shi, Saitama 360-0041